Pre-Sales Executive

Job Description:

We are seeking a fluent English-speaking Pre-Sales Executive to join our IT company. The role involves generating leads through online platforms and initiating communication to identify potential clients for IT services and solutions.

Job Responsibility:

Responsibilities:

• Source and gather potential leads (contact details, emails) from relevant online platforms and IT-specific directories.
• Contact leads via phone calls or emails to introduce company services, products, or solutions.
• Understand the client’s IT requirements and direct them to the appropriate team for further engagement.
• Maintain accurate and detailed records of all interactions and leads in the CRM system.
• Follow up on leads and ensure timely communication to nurture client relationships.
• Collaborate with the sales and marketing teams to meet business objectives.

Key Performance Areas (KPAs):

• Timely identification and sourcing of qualified leads within the IT domain.
• Professional communication tailored to IT client needs.
• Conversion of cold leads into interested prospects for the sales team.
• Maintenance of an organized and up-to-date CRM.
• Contribution to the sales pipeline by meeting lead generation targets.

Key Performance Indicators (KPIs):

• Number of qualified IT leads sourced daily/weekly.
• Number of calls made and emails sent per day.
• Response rate and engagement level from IT clients.
• Conversion rate of leads to prospective clients or meetings.
• Quality of data and records maintained in the CRM.

Required Skills & Qualification:

Requirements:

• Fluent in spoken and written English, with excellent communication skills.
• Understanding of IT services and solutions, with prior experience in a similar role preferred.
• Proficient in sourcing leads through online platforms and directories.
• Ability to handle objections and provide convincing solutions.
• Self-motivated and capable of working independently.

Work Hours:
Starts from 2 PM (4 hours from Office and 4:30 hours from home)

Interview Process:

1. HR Round
2. Technical Round
3. Practical Round
4. Salary Negotiation
5. Offer Release