Tele caller – Required SaaS based experience only

Job Description:

” Saas” based Industry

Job Responsibility:

• Ability to find sales opportunities through inbound calls, outbound cold calls, or email.
• Contact potential or existing customers and educate them about a product or service using scripts.
• Needs to answer the queries of the customer by understanding their needs and requirements and close deal.
• To explain the benefits of the products or services to potential clients.
• Collect customers details including names, addresses, phone numbers, etc. for further process.
• Keep records of calls and sales and note useful information.

Required Skills & Qualification:

Requirements:

• Proven experience as telesales representative or other sales/customer service role.
• High school diploma; B.sc/BA will be an added advantage. (Any Graduate)
• Excellent knowledge of the English language.
• Collect information and management.
• Pay attention to details.

Skills:

• Effective communication skills
• Negotiation skills
• Stress tolerance- to remain calm under pressure
• Self-motivation and confidence
• Target oriented
• Customer service orientation
• Active Listener

Interview Process:

1. HR Round
2. Technical Round
3. Practical Round
4. Salary Negotiation
5. Offer Release