Tele caller – Required SaaS based experience only

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    Job Description:

    ” Saas” based Industry


    Job Responsibility:

    • Ability to find sales opportunities through inbound calls, outbound cold calls, or email.
    • Contact potential or existing customers and educate them about a product or service using scripts.
    • Needs to answer the queries of the customer by understanding their needs and requirements and close deal.
    • To explain the benefits of the products or services to potential clients.
    • Collect customers details including names, addresses, phone numbers, etc. for further process.
    • Keep records of calls and sales and note useful information.

    Required Skills & Qualification:

    Requirements:

    • Proven experience as telesales representative or other sales/customer service role.
    • High school diploma; B.sc/BA will be an added advantage. (Any Graduate)
    • Excellent knowledge of the English language.
    • Collect information and management.
    • Pay attention to details.

     

    Skills:

    • Effective communication skills
    • Negotiation skills
    • Stress tolerance- to remain calm under pressure
    • Self-motivation and confidence
    • Target oriented
    • Customer service orientation
    • Active Listener

    Interview Process:

    1. HR Round
    2. Technical Round
    3. Practical Round
    4. Salary Negotiation
    5. Offer Release

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