IT Outsourcing Trends to Watch in 2023

Automation & AI

The use of automation and AI in IT outsourcing will continue to increase, leading to better efficiency and cost savings.

Digital Transformation

The use of digital performs and tools for managing outsourced projects and teams, including project management software and video conferencing tools will continue to increase.


As outsourcing becomes more prevalent, cybersecurity will become even more critical. Contracts and partnerships will increasingly emphasize data protection measures and cybersecurity best practices.

Cloud Computing

There will be an increase in the adoption of cloud computing and hybrid cloud solutions for outsourcing IT Services.

Flexible Outsourcing Models

Outcome-based pricing and agile development methodologies will become more common as companies seek flexible outsourcing models.

New Outsourcing Destinations

New and emerging outsourcing destinations, beyond the traditional locations, will gain popularity, such as Eastern Europe and Southeast Asia Countries like India.

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